The purpose of this project was to develop online resources to support the teaching and learning of workplace integration language skills for newcomers. The project created a set of resources that can be used flexibly to support teacher-led and learner self-study of pragmatic language expressions within workplace contexts. Video and audio resources support newcomers in developing awareness of the gap between language and behavior that is perceived as appropriate and will help them learn to adjust their own language and behavior to be perceived as acceptable to their Canadian co-workers and supervisors. A facilitator guide for the facilitation of intercultural communication and teaching workplace-appropriate language usage (pragmatics) for English-as-a-Second language instructors has also been developed.
NorQuest College Centre for Excellence in Intercultural Communication
Pragmatics, workplace integration, teaching resources, intercultural communication, soft skills, teaching materials for pragmatics, language in the workplace, English in the workplace, EWP
Alberta Human Services (formerly, Alberta Employment and Immigration
The Alberta Teachers of English as a Second Language (ATESL) is a professional organization that promotes the highest standards of teaching and English language program provision for all learners in Alberta whose first language is other than English.